Legal and Privacy

Disclaimer

The information provided on this website is for general informational purposes only and does not constitute legal advice.
We do not provide legal representation or advice and are not a law firm. You should obtain independent legal advice regarding your rights, obligations, and the suitability of our service in the context of your matter.

Use of our service does not create any solicitor-client relationship. We act as a neutral third party providing supervised attendance only. We are not enforcement agents and do not participate in the removal, delivery, or handling of any property.

We reserve the right to decline service in any matter where we assess the risk to be inappropriate or where the necessary legal authorisation has not been provided.

Privacy Policy

We are committed to protecting your personal information and complying with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

When you engage our service, we may collect personal and sensitive information, including:

  • Names and contact details

  • Court orders and legal documents

  • Itemised lists of property

  • Footage captured by body-worn cameras (where permitted)

This information is collected for the sole purpose of delivering and documenting our services, maintaining safety, and complying with legal obligations.

We take reasonable steps to ensure that all data is:

  • Stored securely

  • Accessed only by authorised personnel

  • Retained only for as long as necessary to fulfil its purpose or as required by law

Body-Worn Camera Footage

Where body-worn cameras are used:

  • Footage is only captured where permitted by law or court order

  • All parties must consent unless otherwise authorised by the court

  • Video is securely stored and shared only with authorised persons or in response to a subpoena or legal obligation

Footage and reports may be relied upon in legal proceedings. We may be required to produce material to a court or tribunal when served with a valid subpoena.

Data Access & Enquiries

Clients may request access to personal information held by us or seek corrections by contacting our office. We reserve the right to verify identity before releasing information.